Ingular's mission

Helping further your business’ success and implement your products and services across Europe.

I am doing this by building and solidifying links between departments, companies and countries, using my extensive Project Management skills across 4 languages.

"The project manager

who speaks your languages."

I am Ingrid Frijlink and this is the website of INGULAR.

 

After working for over 20 years as a Project and Account Management specialist in IT, Transport and CRM, I decided to take the logical next step and started my own company.

photo by Joke Houbraken at Ans Photography

 

INGULAR stands for doing things ‘the Ingrid way’

I believe in being pro-active, efficient, trustworthy and dedicated...

 

...through organisational excellence, analytical depth, customer understanding and a results-oriented mindset.

 

I have a love of learning, a commitment to honesty and a great track record in building and maintaining relationships.

 

INGULAR offers multilingual project management

Dutch (native)

 

French (native)

 

English (fully fluent)

 

German (fully fluent)

 

 

 

Accomplishments

Successfully set up and managed a pricing and billing programme for a major Dutch truck manufacturer in 17 European countries, while leading a team of 19 multilingual employees. This included the implementation and management of a Support Service Centre in 11 languages, resulting in high customer satisfaction among over 5,000 users.

Managed the successful implementation and ongoing operations of the General Motors Benelux CRM databases, web-based lead management systems and other IT applications with 5 direct reports, resulting in €1.2 million turnover in 2006.

Managed major advertising accounts such as Unilever and was responsible for the quality of all campaigns of these customers.

Set up and managed a contact centre business unit, profit and loss responsible, campaigns averaging 1,500 hours per week and 150 contact centre agents, resulting in €3 million turnover per year.

As a volunteer, coached immigrants to improve their knowledge of Dutch language and society.

 

Contact

You can always reach out to me

 

by phone: + 31 6 47082886

 

by email: info@ingular.com

 

or through LinkedIn

 

 

I look forward to talking to you!